Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scot Johnson

Scot Johnson

June 10, 2025

5  out of  5
rating by Scot Johnson
"Had some issues with a total loss claim. Julie went above, and far beyond what was needed to help me. She truly is the epitome of what customer service should be with a business. Well done and thank you so much Julie!"
Profile photo of Paul Krzeminski

Paul Krzeminski

June 3, 2025

5  out of  5
rating by Paul Krzeminski
"Super friendly and very informative. Patience to discuss all options available for a family. Claims that I have filed have been handled expeditiously and professionally. I was made to feel that I was important, not just a customer. I highly recommend this office to handle all of your insurance needs!!!!"
We responded:
"We’re honored by your positive feedback, Paul! Thank you for taking the time to give us a review! We look forward to continuing to provide you with great service! If there is anything else we can do for your family, just let us know! "
Profile photo of Joshua Sweatt

Joshua Sweatt

May 30, 2025

5  out of  5
rating by Joshua Sweatt
"Julie at State Farm has consistently provided outstanding service, always going above and beyond to assist with any questions or concerns. Her dedication, professionalism, and willingness to help make every interaction smooth and stress-free. Whether it’s navigating policy details or handling unexpected issues, she is always reliable and truly cares about her customers. Highly recommend working with Julie for top-notch support!"
We responded:
"Thank you for the kind words and for your 5-star rating, Joshua! We think Julie is pretty amazing too! We are grateful to have her on our team and we are grateful for policyholders like you. If there is anything else we can do to help, please let us know!"
Profile photo of Heath Kramer

Heath Kramer

May 30, 2025

5  out of  5
rating by Heath Kramer
"Thank you Julie!!! You always go above and beyond to help! Any questions or concerns I have are dealt with immediately and professionally. I have been with Nykole for 20 years and have never been dissatisfied."
We responded:
"Thank you for taking the time to give us that compliment and for your 5-star review, Heath! Wow, I feel old - I cannot believe we've been taking care of you for 20 years! I'm glad to know you’re happy with the service at our office. If you ever have any questions or need assistance, we’re here to help! I hope you have a great summer!"
Profile photo of Melanie Lambert

Melanie Lambert

May 21, 2025

5  out of  5
rating by Melanie Lambert
"The girls in the office are always so friendly and helpful! Alot of fun too! I am very pleased with their willingness to help with anything I need. 💕"
We responded:
"Thank you for that nice compliment and for your 5-star review, Melanie! It’s our pleasure to assist you with your insurance needs and we think you're a lot of fun too!!! If there is anything else we can do to help, please let us know!"
Profile photo of Billie Ann

Billie Ann

May 21, 2025

5  out of  5
rating by Billie Ann
"I've been with State Farm for many, many years and when I need anything, Barb, Julie, Taylor & Nykole are always there for me. I have never hesitated to refer friends and family to this agency either because the feedback is always the same - excellent!"
We responded:
"Thank you so much for the kind words and for the 5-star review, Billie! We appreciate your business and the trust you place in us! So happy to be your Good Neighbor!"
Profile photo of Len Metz

Len Metz

May 20, 2025

5  out of  5
rating by Len Metz
"I've always been very satisfied with Morgan Roth State Farm group Barb and Julie have always helped me out I've been a client for many years and can't think of one bad thing to say about them they're very professional"
We responded:
"We appreciate your review, Len! We are grateful for the trust you place in our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Lisa Herman

Lisa Herman

May 20, 2025

5  out of  5
rating by Lisa Herman
"I have always been a State Farm customer and have been very happy with Nykole’s agency. The staff, Julie, Barb, and Taylor have been wonderful. I mostly talk with Julie. Having spoken with her quite often over the years she now feels like a dear friend. The entire staff is kind and helpful. I would highly recommend."
We responded:
"Thank you for your 5-star review, Lisa! My State Farm team and I are happy to be your good neighbor!"
Profile photo of dedeku

dedeku

May 6, 2025

5  out of  5
rating by dedeku
"Great office, very friendly! Julie, Taylor, Barb and Nykole are all very helpful. I had recently moved and they were able to help set me up with renters insurance."
We responded:
"We’re thankful for your feedback and your five-star review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Carie Lutes

Carie Lutes

May 6, 2025

5  out of  5
rating by Carie Lutes
"As a long-time State Farm client, I’d like to express my sincere satisfaction with the exceptional attention and customer service consistently provided by your office. In particular, I would like to commend agent Julie Lambert for her outstanding support. She is incredibly helpful and always prompt in addressing any questions I may have."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Steve Shaimoff

Steve Shaimoff

April 30, 2025

5  out of  5
rating by Steve Shaimoff
"Always friendly and helpful"
We responded:
"We’re thankful for your feedback, Steve! Thank you for your 5-star review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Wendy Borrelli

Wendy Borrelli

April 28, 2025

5  out of  5
rating by Wendy Borrelli
"What an amazing office. Very informative and responsive. My main contact is Julie and she will make sure every question is answered and they have the best rates around. I never worry referring anyone to this company- A+ Great job!"
We responded:
"Thank you for your 5-star review, Wendy! We think Julie is pretty amazing too!!! We’re thrilled to know you are happy with the protection we provide; your satisfaction is our top priority! Thank you for choosing us to take care of your family! "
Profile photo of Donald R. Hamilton, Jr

Donald R. Hamilton, Jr

April 28, 2025

5  out of  5
rating by Donald R. Hamilton, Jr
"Outstanding team here at State Farm Insurance with Nykole, Julie, Barb & Taylor. Love working with this team."
We responded:
"Thank you for your 5-star review, Don! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Brandi McBride

Brandi McBride

April 22, 2025

5  out of  5
rating by Brandi McBride
"Nykole and her team are fabulous! I've been working with Nykole and Julie for years, and they truly are the best. They are so quick and efficient, offer competitive pricing, and they are always so pleasant and an absolute joy to talk to. Contact them now to see how they can help you! You will love everyone at this office."
We responded:
"Thank you, Brandi! We appreciate your review! We are so grateful for the trust you place in us. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you, again!"
Profile photo of Marzia Rahimi

Marzia Rahimi

September 28, 2024

5  out of  5
rating by Marzia Rahimi
"Very friendly and professional. Best coverage and best customer service ."
Profile photo of J.

J.

February 15, 2024

5  out of  5
rating by J.
"Julie was absolutely wonderful to work with for all my insurance needs. I was a state farm customer for 3 years and have nothing but good things to say about everyone at the streetsboro office!"
Profile photo of Global Tech

Global Tech

January 22, 2023

1  out of  5
rating by Global Tech
"I like to give my review so all others will learn about this company- making decision in your hand, its just my opinion. I don't like to throw 1 Star review unless company makes me do it and always give them a chance to explain the situation. But if they try or answer, means to me that they don't care if i stay with them. At the end we loose our connection. Here is the email i sent to my agent. Ms. Nykole I called your office and requested the reason why my insurance getting increase every 6 months , it started from $284.00 to $409.00 . I would like to know the legit reason. I already heard plenty of times about inflation and StateFarm increasing insurance to everyone in state of Ohio. Eggs are getting expensive that’s what i get the reason from your office assistance Barbara. Very unprofessional. She said she will look into my account and get back to me on jan. 13/2023 Friday because her husband has surgery on Jan. 12/2023 Thursday. I understood that wish her good luck and waited someone to explain the reason but no luck- I sent Ms. Nykole almost 25 + customers but at the end - cant even get one email in response. Very unhappy about this kind of attitude."
Profile photo of Bob Dabuilder

Bob Dabuilder

January 4, 2022

5  out of  5
rating by Bob Dabuilder
"Very professional! Took care of my family's life insurance needs so it could help when we needed it most. Lovely people, truly helpful."
Profile photo of Jonathan Akindipe

Jonathan Akindipe

January 3, 2022

5  out of  5
rating by Jonathan Akindipe
"Phenomenal customer service!! Very professional and trustworthy office!"
Profile photo of Yolanda Hershey

Yolanda Hershey

January 3, 2022

5  out of  5
rating by Yolanda Hershey
"Very knowledgeable staff, also being friendly and a great location for the office."
Profile photo of Rob Schurr

Rob Schurr

January 3, 2022

5  out of  5
rating by Rob Schurr
"Answered all my questions over a vast amount of products. Extremely knowledgeable. Great team!"
Profile photo of Gabby Larson

Gabby Larson

April 15, 2021

5  out of  5
rating by Gabby Larson
"I absolutely love this agency. My main experience has been with Barb. She is very professional, very understanding, and explains everything to a T. Any questions I’ve ever had have been answered to where I fully understood what I’m getting. She has truly been a great help to me with purchasing a home and making sure I have the best coverage. Wouldn’t want to go anywhere else"
Profile photo of Robert Wells

Robert Wells

October 16, 2019

4  out of  5
rating by Robert Wells
"GOOD PEOPLE BUT THEIR OFFICE HOURS ARE INCONVENIENT , DR'S AND BANKS HAVE LATE NIGHTS WHY CAN THESE"
Profile photo of Greg Roman

Greg Roman

August 22, 2019

5  out of  5
rating by Greg Roman
"Friendly atmosphere , very helpful !"
Profile photo of Tiffany Jewell

Tiffany Jewell

July 16, 2019

5  out of  5
rating by Tiffany Jewell
"Great rates, on top of everything, always checking in on things, very professional."