State Farm® Insurance Agent Nykole Morgenroth

"I like to give my review so all others will learn about this company- making decision in your hand, its just my opinion. I don't like to throw 1 Star review unless company makes me do it and always give them a chance to explain the situation. But if they try or answer, means to me that they don't care if i stay with them. At the end we loose our connection. Here is the email i sent to my agent. Ms. Nykole I called your office and requested the reason why my insurance getting increase every 6 months , it started from $284.00 to $409.00 . I would like to know the legit reason. I already heard plenty of times about inflation and StateFarm increasing insurance to everyone in state of Ohio. Eggs are getting expensive that’s what i get the reason from your office assistance Barbara. Very unprofessional. She said she will look into my account and get back to me on jan. 13/2023 Friday because her husband has surgery on Jan. 12/2023 Thursday. I understood that wish her good luck and waited someone to explain the reason but no luck- I sent Ms. Nykole almost 25 + customers but at the end - cant even get one email in response. Very unhappy about this kind of attitude."

"I absolutely love this agency. My main experience has been with Barb. She is very professional, very understanding, and explains everything to a T. Any questions I’ve ever had have been answered to where I fully understood what I’m getting. She has truly been a great help to me with purchasing a home and making sure I have the best coverage. Wouldn’t want to go anywhere else"